Privacy policy

Last updated: January 25, 2026

Daiana Pinto Coelho (Daiman Lda) operates this online store and website, including all associated information, content, features, tools, products and services, with the aim of providing customers with a personalized shopping experience (the “Services”). We use Shopify technology, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use and disclose your personal data when you visit, use, make a purchase, carry out another transaction or contact us through our Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing and disclosure of personal data.

By using the Services, you confirm that you have read this Privacy Policy and understand how we process your personal data.

PERSONAL DATA WE COLLECT OR PROCESS

Personal data means any information that identifies, or can reasonably identify, an individual. This does not include anonymized or aggregated data. The categories of personal data we may collect include:

• Contact details: name, address, billing and shipping address, phone number, email.

• Payment information: credit or debit card number, payment method, transaction details and payment confirmation.

• Account data: username, password, account settings, preferences.

• Purchase history and interactions with the website.

• Communications exchanged with us.

• Device and browsing information, including IP address.

SOURCES OF PERSONAL DATA

We may collect personal data through:

• Direct interactions with the user.

• Automatic collection through cookies and similar technologies.

• Third-party service providers acting on our behalf.

• Business partners and integrated platforms.

PURPOSES OF PROCESSING PERSONAL DATA

We use your personal data to:

• Provide, personalize and improve the Services.

• Process orders, payments, returns and exchanges.

• Send notifications and communications related to your account or transactions.

• Collect reviews and provide personalized suggestions.

• Marketing and personalized advertising activities.

• Security and fraud prevention.

• Compliance with legal obligations.

SHARING OF PERSONAL DATA

We may share your data with:

• Shopify (platform and technical services provider).

• Contracted service providers (e.g., logistics, payments, customer support).

• Business partners and digital marketing platforms.

• Legal authorities, when required by law.

SHOPIFY AS DATA PROCESSOR

Our Services are hosted on the Shopify platform, which processes personal data on behalf of Daiana Pinto Coelho (Daiman Lda) and also independently, as described in its own privacy policy. For more information about your rights in relation to Shopify, please visit https://privacy.shopify.com/pt.

THIRD-PARTY WEBSITES

Our website may contain links to external websites. We are not responsible for the privacy practices of third parties and recommend that you read their respective policies.

CHILDREN’S DATA

Our Services are not directed to minors. We do not knowingly collect data from children. If this occurs inadvertently, you may request deletion of the data.

DATA SECURITY AND RETENTION

We have implemented reasonable measures to protect your data; however, no transmission or storage system is 100% secure. We recommend that you do not send sensitive data through unsecured channels.

Data will only be retained for as long as necessary to fulfill the stated purposes or as required by law.

DATA SUBJECT RIGHTS

Depending on your location, you may have the right to:

• Access your personal data.

• Request rectification or erasure.

• Object to processing or request restriction.

• Request data portability.

• Withdraw consent, where applicable.

• Manage communication preferences (e.g., unsubscribe from newsletters).

To exercise your rights, please contact us using the details below.

COMPLAINTS

If you believe that your data is not being processed correctly, you may contact us or lodge a complaint with the supervisory authority – in Portugal, the Comissão Nacional de Proteção de Dados (CNPD).

INTERNATIONAL TRANSFERS

We may transfer your data outside the European Economic Area. Where we do so, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Policy at any time. The most recent version will always be available on our website, with the date of the latest update.

CONTACT

For any questions regarding this Policy or your personal data, please contact us at:

📧 geral@bydaianapintocoelho.com

📞 +351 932 833 031

📍 Rua das Palmeiras, lote 5, apto C62 – Cascais, 2750-005 - Portugal